Privacy policy

At Xerox Perfumes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full Name

  • Contact Number

  • Email Address

  • Shipping Address

  • Payment Details (secured via third-party gateways)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and notifications

  • Improve our products and services

  • Share promotional offers (only if opted-in)

3. Data Protection

We ensure that your personal information is safe and secure. Your data is protected against unauthorized access, misuse, or disclosure.

4. Sharing of Information

We do not sell, trade, or rent your personal information. Your data may only be shared with:

  • Delivery partners for order fulfillment

  • Payment gateways for secure transactions

5. Cookies

Our website may use cookies to enhance your browsing experience. These help us understand user behavior and improve our services.

6. Shipping Policy

  • Orders are processed and shipped within 3–4 working days.

7. Return & Refund Policy

  • We do not offer refunds.

  • Replacement is available only if:

    • Product is damaged

    • Pump is defective

  • Replacement requests must be raised within 5 working days of delivery.

8. Third-Party Links

Our website or social media pages may contain links to third-party platforms. We are not responsible for their privacy practices.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, you can contact us:

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.