Terms of service

Terms of Service – Xerox Perfumes

Welcome to Xerox Perfumes. By accessing our website and placing an order, you agree to comply with the following Terms of Service. Please read them carefully.

1. General

  • By using our website, you confirm that you are at least 18 years old or using it under parental supervision.

  • We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Products & Services

  • All products listed are subject to availability.

  • We strive to display product details accurately; however, slight variations in packaging or fragrance perception may occur.

  • Prices are subject to change without prior notice.

3. Orders & Payments

  • Once an order is placed, it cannot be canceled.

  • We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

  • For Cash on Delivery (COD) orders, additional confirmation may be required.

4. Shipping Policy

  • Orders are processed and shipped within 3–4 working days.

  • Delivery timelines may vary depending on your location and courier services.

  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

5. Return & Replacement

  • We follow a strict no refund policy.

  • Replacement is only applicable in case of:

    • Damaged product

    • Defective spray/pump issue

  • Requests must be raised within 5 working days of delivery with proper proof.

6. Intellectual Property

  • All content on this website (logos, images, text, designs) is the property of Xerox Perfumes and cannot be copied, reproduced, or used without permission.

7. User Responsibilities

  • You agree not to use our website for any illegal or unauthorized purpose.

  • Any misuse of the website may result in termination of access.

8. Limitation of Liability

  • Xerox Perfumes shall not be liable for any:

    • Indirect or incidental damages

    • Allergic reactions (customers are advised to check ingredients if sensitive)

    • Delays caused by third-party logistics

9. Third-Party Links

  • Our website or social media may contain links to third-party platforms. We are not responsible for their content or policies.

10. Contact Information

For any questions regarding these Terms, you can contact us:

11. Acceptance of Terms

By placing an order with Xerox Perfumes, you agree to these Terms of Service.